Step 3. Navigate to the Driver tab and click on Roll Back Driver. Step 2. Expand the Audio Inputs and Outputs category, and then right-click the Logitech G930 driver and select Properties.
Step 1. Right-click the Start menu and select Device Manager from the elevated menu. If you have updated the device driver, you can follow the steps below to roll back to the previous driver version. Some users reported that Logitech G930 sound cuts out after updating its driver. If the Logitech G930 sound cuts out, it indicates that the issue can be caused by other factors.
Here you need to make sure the headset is powered on and plugged into another USB port properly. The first and simplest troubleshooting method is to connect your Logitech 930 headset to a different USB port. TDM is auto detecting your audio configuration from your OS so the OS has to be set to surround for you to have that option.Read More Fix 1. If I switch my audio output in my audio panel to headphones, Windows changes to "Stereo" output and then in TDM the surround audio option is gone. If I change my output to my 5.1 speakers, this changes Windows to 5.1 output and in TDM I can set surround sound in the audio options. I have 5.1 speakers hooked up to my PC soundcard and I also have Headphones plugged in my soundcards headphone jack. If the G930 seems to work fine in the software and in the Control Panel, the issue might be with the game or with teh game settings. Right click the G930 and click "Configure Speakers". Go to Control Panel>Hardware and Sound>Sound>Playback tab.
You can also test the G930 in the Windows Control Panel. Click "Experience Surround Sound" on the LGS interface (Refer to this link). Launch the Logitech Gaming Software and test the surround sound to make sure it's working properly. The Dolby switch on the G930 should be pushed down. Make sure you have the surround sound enabled. Make sure you have an updated version of the Logitech Gaming Software. If you already tried any of what I posted, just ignore them. I have a few suggestions that you can try to help troubleshoot the issue with your G930.
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